Shipping policy

Processing Time All orders are processed within 1-10 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day. Shipping Rates & Delivery Times Uganda (Local): 7-14 business days East Africa (Kenya, Tanzania, Rwanda): 7-14 business days International: 14-21 business days Shipping rates are calculated at checkout based on your location and order weight. Free Shipping We offer free shipping on orders over $100 (international) and qualifying local orders. Check at checkout for eligibility. Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Allow 24-48 hours for tracking to update. Customs & Import Duties International orders may be subject to customs fees and import duties. These charges are the responsibility of the customer and are not included in our shipping rates. Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at primebodywellnesshub@gmail.com. Contact Us For shipping inquiries, reach us at primebodywellnesshub@gmail.com or through our contact page: prime-body-wellness-hub@myshopify.com.